SFBHN
Over 15 years as the primary data vendor, we submitted millions of records to the FASAMS and SAMH data systems. Working with over 100 provider organizations, we received, validated, and wrapped up their data for state submission, ensuring proper reimbursement by the Department of Children and Families. Our role went beyond our technology, providing troubleshooting for both our systems and state data formats to ensure provider success. We offered a user-friendly application for seamless data submission, automating processing and delivering immediate results. Our support included regular collaboration with provider data teams to enhance their comfort and understanding.
Through deep customizations, we tailored systems to match state formats and provider needs, reducing data entry and enhancing efficiency. We also produced meaningful reports for both providers and the South Florida Behavioral Health Network, demonstrating our commitment to their success.
Leveraging our decades of industry experience, we implemented a reliable, proven EHR system at DISC Village, transforming their operations. Our custom web app addressed state-related billing and cash payment challenges, securing 100% reimbursement from the Department of Children and Families—affirming our commitment to effectiveness and client success.
In just 90 days, we seamlessly implemented our EHR system at DISC Village, showcasing our ability to deliver complex solutions under tight deadlines .My apologies. In that tight 90-day window, we also delivered a custom web app, tailored to address DISC Village's state-related billing and remote cash payment challenges. This comprehensive solution unified their operations, boosting efficiency and reinforcing our commitment to client success.
Clay Behavioral HealthCare Center is a vital provider of mental health and substance abuse services in Clay County, Florida. Their programs include outpatient counseling, intensive outpatient services, and a prolific Medication-Assisted Treatment (MAT) clinic, which generates thousands of services monthly.
Clay's prolific MAT clinic presented a significant data management challenge due to the sheer volume of services rendered. The organization faced a critical need to ensure that all supporting data for state-required reporting (DCF - FASAMS system) was accurate and complete. Even a single error could result in unpaid services, creating financial and operational strain.
We were tasked with cleaning up state-required data using the Credible EHR system. Our goal was to ensure compliance with the DCF - FASAMS requirements by validating all data, leaving no room for discrepancies that could disrupt billing processes.
Building on our initial success, we designed and implemented a custom data warehouse for Clay Behavioral HealthCare Center. This powerful tool enabled the organization to scrub and validate data before submission to the managing entity. The data warehouse streamlined the process, significantly improving data quality and reporting accuracy.
As data quality improved, we developed a live dashboard for the Clay team. This dashboard provides real-time updates on the status of state-required data submissions, allowing the team to proactively address potential issues. It has become an invaluable resource for tracking compliance and ensuring operational efficiency.
Building on these successes, we transitioned to a strict focus on maintaining data compliance for Clay. Our efforts now prioritize ensuring all forms are completed in a timely manner, supporting accurate invoicing processes. The organization also benefits from a "data report card," which continuously tracks and improves data quality, fostering a culture of excellence.
Community Health of South Florida faced significant challenges in managing their electronic health records (EHR) and state billing processes. They operated with two separate EHR systems, Epic and Credible, where Epic was incapable of producing data in the proper format needed for state reporting and billing. This led to a complex and time-consuming process of moving records from Epic to Credible, requiring heavy auditing and forensic data keeping to ensure accuracy. Recognizing the need for a streamlined and effective solution, we leveraged our extensive experience in behavioral health and substance abuse billing systems to design and implement a new, well-documented process. This approach dramatically reduced the time and manual effort required for data transfer, minimizing the risk of human error.
Initially, the process was laborious, involving manual migration of data between different Excel sheets and functions. We aggregated and simplified this process by creating a custom-built data warehouse for Community Health of South Florida, enabling one-click data transfers instead of hours of manual work. This innovation saved an average of 6 hours per week. With our data warehouse in place, we also assisted in visualizing their data to ensure that decision-making was backed by sound data intelligence.
Our expertise allowed us to identify that Community Health of South Florida was missing out on significant billing opportunities due to improper EHR record production. By addressing the root cause and working directly with their EHR vendor, we optimized their billing process and enacted product and organizational changes to support accurate data keeping and reporting. The success of these efforts led to Community Health of South Florida retaining us on a perpetual basis as key members of their data team. We are now responsible for all state billing and data management functions, continuing to support their mission with our expertise.
- Streamlined data transfer from two EHR systems, reducing time and manual effort.
- Custom-built data warehouse enabling one-click data transfer.
- Saved an average of 6 hours per week on data transfer tasks.
- Improved billing processes, maximizing revenue generation.
- Identified and resolved critical issues with EHR record production.
- Engaged directly with EHR vendors to enact product and organizational changes.
- Retained as permanent members of Community Health of South Florida's data team.
- Responsible for all state billing and data management functions.
- Optomized project management.
- Leveraged technical expertise in EHR systems.
- Showcased custom software development.
- Ensured compliance with state regulations.
- Over 15 years as the primary data vendor for South Florida Behavioral Health Network.
- Submitted millions of records to the FASAMS and SAMH data systems.
- Worked with over 100 provider organizations.
- Received, validated, and wrapped up data for state submission.
- Ensured proper reimbursement by the Department of Children and Families.
- Provided troubleshooting for both our technology and state data formats.
- Offered a user-friendly application for seamless data submission.
- Automated processing and delivered immediate results.
- Regularly collaborated with provider data teams to enhance comfort and understanding.
- Developed deep customizations to match state formats and provider needs.
- Reduced data entry and enhanced efficiency with tailored systems.
- Produced meaningful reports for both providers and the South Florida Behavioral Health Network.
- Improved accuracy and completeness of state-required data submissions.
- Enhanced efficiency in billing and compliance processes.
- Real-time issue tracking through the live dashboard.
- A sustainable system for continuous improvement in data management.
