Behavioral health EHR · a Knight Software platform
Vigil
Warm on the surface, relentless about the details underneath.
Vigil watches the minutiae — signatures, payers, deadlines, state submissions — so clinicians can keep their attention on the client.
“When was the last time your staff said they liked their EHR?”
Relentless about the details
It watches the minutiae, so you can watch the client.
Documentation that completes itself
A live completion stepper drives every service template; required fields and signatures are enforced at sign time, drafts save freely, completed notes lock.
Invalid payers can't be billed
Three gates: uncovered services never appear, no bill without active coverage on the date of service, and 32-point claim validation before anything enters a batch.
Missing paperwork announces itself
“Your Action Items” surfaces unsigned notes, drafts, plans and billing errors — routed to the right staff member.
FASAMS Export Center
Build, validate and submit; flagged records never leave the building. Import DCF's own dataset back for a field-by-field alignment check.
The Counting House
A full 837/835/270-271/277 claims workbench. Denials translated into plain English with a recommended next step.
Quick Pulls
Thirteen live KPI dashboards — census, billing, HB633, eligibility, POMs — with one-click formatted Excel.
Warm on the surface
Meet the Companions.
Every Vigil user chooses a hand-painted companion that grows with their work, tends their noticeboard and celebrates their wins.
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Bryn -
Cinder -
Rue -
Veyl
The Companions
Every user chooses a hand-painted companion — Bryn, Cinder, Rue or Veyl — that grows with their work and celebrates their wins.
Honors & recognition
Built into the EHR itself. No other system has it.
Nudges, not hall monitors
Validate-after-save means no error walls blocking care — just a warm note about what's still needed.
Always shipping
Fresh in Vigil.
- Services · Home page: billing action items · Billing records
- ABA Services: a watch becomes a service · Service templates: who may deliver it, and at what rate · Clients: prior authorizations
- Later, when you turn on the treatment plan check · Treatment plans: each plan event is a session you record · Treatment plans: signing
- Forms designer: safe to change forms that are in use · Forms designer: a new way to build forms · Forms look the same everywhere
- Claims billing: a calmer, clearer page · Claims billing: safer claims · Claims billing: bill details
- Staff page: easier to read and change · Staff page: values that now stay put · Staff page: new and renamed fields
