Living map · updated November 3, 2026
How it
all fits together.
Your data starts in the systems you already run. We read it carefully, show it clearly, and deliver it where it has to go.
1Where your data lives
Vigil
Relay
SmartCare
Credible
Epic extracts
AWARDS
2How it moves
Read-only connections
Nightly syncs
Validated imports
Every load logged
3How you see it
Vellum dashboards
Ranked work items
Monday 6 a.m. workbooks
Methodology panels
4Where it has to go
FASAMS
DCF
Carisk & managing entities
Payers & clearinghouses
What we hold to
- Read from the systems you have — read-only, always.
- One definition of “submittable,” on screen, in the validator and in the file.
- Flagged records never leave the building.
- Every number traces back to a record.
Who does what
- Vigil — Warm on the surface, relentless about the details underneath.
- Relay — Crisis response, end to end.
- Vellum — The platform behind Knight Data Services.
- Knight Data Services — your outsourced data team.
- Knight Prevention Data Services — the prevention specialists.
